While we wish we could get you your products without any shipping waste, unfortunately that isn't the reality. So we've taken extra measures to ensure the packaging we use is eco-friendly, biodegradable and plastic-free whenever and wherever possible. We work with our neighbors over at ECOENCLOSE to source our packaging materials.
Depending on what is ordered, your package may sometimes come in a USPS box. Be sure to recycle both types of boxes! Click HERE to learn more about the efforts made by the USPS to reduce waste.
The tape we use is uniquely and entirely plant-derived, renewable, and naturally biodegradable (how awesome is that??). Even the filler we use to fill empty space is biodegradable. "Bye-bye" styrofoam packing peanuts and plastic bubble-wrap!
If you do receive any packaging materials that aren't "eco-friendly", it's because we are reusing those materials from something else we've received along the way- we also have customers bring us in shipping materials so we can reuse them :)
Returns and Exchanges
We hope you love your products, but if not, you are able to return any non-bulk items. Any bulk items sent in pouches CANNOT be returned so be sure to double-check your order before purchasing. Returns can also create a lot of unnecessary waste.
If you wish to return an item or exchange for a similar item, reach out to us HERE.
Shipping to Canada and Great Britain
We are happy to say we ship to Canada and Great Britain on non-bulk items. Unfortunately we are unable to ship our bulk products but hope you find some other items to love. Note that customers will be responsible for duties and import fees.